Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • AM

    “Derrick Williams is a great agent. Whenever I need to get in contact with him I email him he responds within 24 hours. If necessary he will call me. That is customer service at its finest. ”

  • PW

    “Gave me a reasonable insurance policy for my home and auto after other companies didn’t help me.”

  • “The agent was very helpful. He showed me ways that I could save money. I now have car, home and life insurance with Erie. Thank you for all your help, Mr. Williams!!!”

  • “I’m happy to say that I’ve had nothing less than excellent service and experiences with my agent. I appreciate the fact that he’s knowledgeable and always efficient in getting me the best coverage and introducing new updates as they become available. Thank You, Derrick Williams”

  • TW

    “My agent helps me when needed, answers my many questions and checks on me periodically. Things I love in great customer service. ”

  • BB

    “My car, you guy were on it right away, and the home/roof was done in a very professional manner. For that your number one in my book.”

  • SJ

    “You are personal to your clients needs. I will recommend Total Access to family and friends. ”

  • OG

    “Great insurance! Thanks for you! You making my life better. ”

  • AC

    “The agent was very helpful. He showed me ways that I could save money. I now have car, home and life insurance with Erie.”

  • JW

    “Great customer service!!”

  • SU

    “Look out for our needs”

  • MM

    “Derrick Williams has always provided me with excellent service, constant availability, and most of all personal follow up with my policies and possible changes and improvements. I recommend him to everyone and keep a number of his business cards to pass out to the people I recommend him to. !!!!

    Great !!!!! ”

  • TK

    “Always efficient and effective and willing to correct any issues that may arise. Thank You for the Great Service Derrick Williams!!”

  • TM

    “I have had a few hardships an set backs. Derrick Williams is always eager and ready to help me. He is always available and pleasant. I trust him to give me the most reasonable rates and the best coverage for me. He made the process with my recent accident less painful and easier to deal with than any agent I have had with other insurances in the past.”

  • KT

    “awesome customer service
    quick and responsive to questions with knowledgeable answers
    great pricing”