Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “I always feel like a V.I.P. Derrick is always very helpful and answers all of my questions. – Sharnell

  • RL

    “I had a number of life changes going on when I reached out to Total Access, recently married, new baby, new home. They were able to help me meet all my needs for home, auto, and life insurance. They are knowledgeable, patient, and compassionate, answering all my questions and helping think about things I jad not considered. I would highly recommend them for those who need a fresh take on their insurance needs.

  • HC

    “Derrick has always been helpful and great to work with. thank goodness I have not had to contact him recently with any issues.

  • SL

    “Derrick is always very responsive and advising me on the best options for my insurance needs”

  • TW

    “Derrick is always there to answer questions when I need him”

  • CC

    “Derrick is amazing to work with even in difficult situations. I highly recommend his knowledge of insurance combined with his outstanding customer service.”

  • TM

    “Service is personalized and very responsive. Advice given is solid and actionable.
    Derrick is always a pleasure to speak with.”

  • LH

    “Great customer service ”

  • JH

    “We truly appreciated your patience and professionalism as you addressed our “insurance needs.””

  • EH

    “Easy to work with and excellent customer service. Ultimately found the best rates for us!”

  • TO

    “The Customer service was great and the friendliness was exceptional.

    keep it up”

  • MM

    “Very helpful when I first needed my own affordable insurance policy. Also very prompt service when my car was vandalized and helpful when I moved into and out of my apartment.”

  • HC

    “Very helpful and accessible ”

  • DL

    “Service has been quick, accurate and honest. Not to mention Derrick Williams is the best agent ever! Thanks”

  • KS

    “Derrick is always quick to respond and has sold knowledge of carrier options and what works best for his clients.”