Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MU

    “You were honest and upfront with your quotes”

  • DS

    “I appreciate the rapid response from Total Access Insurance”

  • TK

    “I had a FLAT TIRE about 2 weeks ago and called Roadside Assistance…They changed my tire and got me back on my way in less than an hour!!! Great Service…”

  • JH

    “Your always there!! My agent Derrick is amazing!! He always answers my call and all my many questions! Erie has taken care of me for many years now and I wouldn’t have it any other way ”

  • “Always responded quickly and answered all questions and concerns. Derrick is very easy to talk to, I have recommended to others.

  • RN

    “Answering my calls and email on time with no hassle. ”

  • SL

    “Derrick is the best. He got me the lowest rate on my renter’s and car insurance. He also set me up with a vanishing deductible so when I knocked off my side view mirror it didn’t cost me a thing. He is always very prompt in responding to my calls and emails and very professional, but has a personal touch too and sends a Christmas and birthday card each year. ”

  • LW

    “Always very professional, knowledgeable and lower rates when it come to insurance (home and auto) compared to some of the other insurance companies. ”

  • AJ

    “My agent always respond to me on time”

  • IK

    “Customer service, Agent, they respond quick. ”

  • RE

    “At this moment, there are no improvements needed. Response and knowledge are already excellent. Thank you so much for being the best Agent in the DMV!”

  • LJ

    “Derrick has been my agent for years. He’s always provided great and personal service. Taking good care of his client’s matters to him.”

  • LJ

    “Derrick has been my agent for years. He’s always provided great and personal service. Taking good care of his clients matters to him.”

  • BO

    “I’m one that is not as knowledgeable regarding insurance as I should. I was referred to Derrick by someone who knew this about me because she knew he was knowledgeable, experienced and patient. Once I contacted him, he didn’t disappoint. Derrick explained things to me in simple language and stress the importance of my decision. I’m very pleased with my auto and rental policies but more important I feel that I can call Derrick and get a complete explanation on any of my insurance matters.”

  • “Always responded quickly and answered all questions and concerns. Derrick is very easy to talk to, I have recommended to others.”