Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • LJ

    “Mr. Williams listen and was as their slogan on your sides.”

  • AN

    “You were direct in your deliberation and less confusion ”

  • ES

    “You took the time to listen and do research to provide the best policy possible! Your turnaround time with a brand new policy was less than 24 hours. Outstanding agent!”

  • RJ

    “Gives immediate attention.”

  • ML

    “The process of getting insurance was made very simple and easy and for a great and reasonable price.”

  • AM

    “Derrick Williams is a great agent. Whenever I need to get in contact with him I email him he responds within 24 hours. If necessary he will call me. That is customer service at its finest. ”

  • PW

    “Gave me a reasonable insurance policy for my home and auto after other companies didn’t help me.”

  • “The agent was very helpful. He showed me ways that I could save money. I now have car, home and life insurance with Erie. Thank you for all your help, Mr. Williams!!!”

  • “I’m happy to say that I’ve had nothing less than excellent service and experiences with my agent. I appreciate the fact that he’s knowledgeable and always efficient in getting me the best coverage and introducing new updates as they become available. Thank You, Derrick Williams”

  • TW

    “My agent helps me when needed, answers my many questions and checks on me periodically. Things I love in great customer service. ”

  • BB

    “My car, you guy were on it right away, and the home/roof was done in a very professional manner. For that your number one in my book.”

  • SJ

    “You are personal to your clients needs. I will recommend Total Access to family and friends. ”

  • OG

    “Great insurance! Thanks for you! You making my life better. ”

  • AC

    “The agent was very helpful. He showed me ways that I could save money. I now have car, home and life insurance with Erie.”

  • JW

    “Great customer service!!”